Simply ask a new question if you would like to start the discussion again.
![]() Hp Officejet 8710 Scanner Setup Software And ReSo i deinstalled the software and re-installed it going through the setup process.
During setup, I selected the USB cable option and after the installation, I was able to scan. However, after rebooting my computer about a day later and attempting to scan again, I hit the same situation. It did initially work until the next time I rebooted my computer. What does work for scanning every so often is the HP Smart App. At some point, that fails then I have to go through the setup process again to scan. Actually, what does work is using the imbedded scan feature to PDF function writing it to a USB Flash drive inserted into the printer which is not very good quality. Hp Officejet 8710 Scanner Setup Windows 10 Version 1909I recently updated to the lasted build of Windows 10 version 1909 hoping that would correct the problem but it didnt. I even tried to re-install the Latest firmware and the earlier firmware (which I had saved about two years back) and the printer does not allow you to do that. Even attempting to scan from Adobe Photoshop Elements (which use to work all the time) doesnt work. Since I am able to contact HP Support due to the COVID-19 Pandemic, I am curious to whether anyone else is experiencing the same problem and if so, what did they do to resolve the problem other than what the HP support site lists. I am too the point that I may be buying another printer for scanning but not sure whether I trust HP printers and may go to another brand. Past the following command and press enter: Spoiler (Highlight to read) Sc config stisvc depend rpcssShellHWDetection Sc config stisvc depend rpcssShellHWDetection Now restart your computer and try scanning, may you see any difference Shlomi. If my post resolve your problem please mark it as an Accepted Solution. Thanks for your help as I was ready to purchase another printerscanner due to the amount of scanning I do. We have 2 of these 8210s at 2 different sites and it is virtually IMPOSSIBLE to get them working and keep working when there need to be 2 different printers of the same model. Ive spent countless hours on the phone with HP support installing and reinstalling, yet we still need to purge them from laptops on a regular basis and install whichever one we need access to from scrathc. If you think you have received a fake HP Support message, please report it to us by clicking on Flag Post. By using this site, you accept the Terms of Use and Rules of Participation.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |